This job includes investigating and diagnosing network problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.You'll help employees with some of their more basic computer needs, like setting up new users and managing back-up, security and passwords. You are also the company's internet police, monitoring internet and email use to make sure everyone is behaving.
Certified Disaster Recovery Engineer
Students who take this course will be prepared to work with businesses to create and implement disaster recovery and business continuity plans.
MCSE: Desktop Infrastructure
Show that you can deploy and manage desktops and devices that provide access from anywhere, while maintaining security and compliance. Also validate your skills in desktop virtualization, remote desktop services, and application virtualization.
Earning an MCSE: Desktop Infrastructure certification will qualify you for such job roles as desktop and device support, and data and applications manager.
MCSE: Enterprise Devices and Apps
The Microsoft Certified Solutions Expert (MCSE): Enterprise Devices and Apps certification validates that you have the skills needed to manage devices in today’s bring-your-own-device (BYOD) enterprise.
MCSA: Windows Server 2012
Prove your mastery of the primary set of Windows Server 2012 skills required to reduce IT costs and deliver more business value.
MCSA: Windows Server 2008
Validate your skills and differentiate yourself as better able to work with Windows Server 2008 in a real-world business context.
MCSA: Windows 8
Prove you have the expertise to configure, manage, and maintain a Windows 8 enterprise system.
MCSA : Windows 7
Prove you have the expertise to configure and support a Windows 7 enterprise system.
MCSA: Office 365
Office 365 certification qualifies you for a position as a software as a service (SaaS) administrator or cloud applications administrator focused on managing Office 365 business productivity products like Exchange, SharePoint, and Lync.
The ITIL Foundation Certificate in IT Service Management
This 3-day (19 contact hour) instructor-led course provides students with the knowledge of ITIL terminology, structure and basic concepts and comprehension of core principles of ITIL practices for service management required to sit for the for ITIL Foundation certificate in IT Service Management certification examination. Candidates for the ITIL Foundation certificate in IT service management have to complete all units and successfully pass the corresponding examination to achieve certification. The ITIL Foundation certificate in IT Service Management is not intended to enable the holders of the certificate to apply the ITIL practices for service management without further guidance.
Covers user administration, file permissions, software configurations and the fundamental management of Linux systems.
Network+ is an ISO-17024 compliant, vendor-neutral technology certification that verifies the certified individual has the skills and knowledge needed to take on a pivotal role in building, managing, and protecting the critical asset that is the data network.
The CompTIA A+ certification is the first step of your professional IT journey. It’s the ideal foundational certification to get started on a career working with cutting-edge information technologies. It covers mobile, tablets, laptops, desktops and beyond.
CompTIA Security+ is an international, vendor-neutral certification that proves competency in system security, network infrastructure, access control and organizational security
CCNA Routing and Switching
For network engineers who need to increase their value to employers and stay current with advances in networking knowledge and skills, the Cisco CCNA Routing and Switching certification program provides the education and training required for installing, monitoring, and troubleshooting network infrastructure products designed by the industry leader in IP networking.
CCNP Routing and Switching Certification
For network engineers who aspire to plan, implement, verify and troubleshoot local and wide-area enterprise networks, the Cisco CCNP Routing and Switching certification program provides the education and training required to develop hands-on skills and best-practices. This job-role-focused program utilizes lab-based learning and allows you to maximize your investment in your education and increase the value of your enterprise network.