CEO’S MESSAGE 2023
To succeed in a Global business environment dominated by rapid change, we must never forget who we are and how we became of a high-quality standard.
Dec 31st 2022
Dear Friends,
We are humbled by your continued trust in us in 2022, as you chose us to help you and your company lead through adversity.
Our teams worked tirelessly for you during the year, and in 2023 we will keep working steadfastly towards our NEW MISSION :
“To Positively TRANSFORM organizations and People – ONE at a TIME”.
We knew 2022, would have taken a lot from us, with the increase in Cyber Attacks, Infrastructure re-designs, Upskilling, and Digital Transformation client projects, we served hundreds of customers with a staggering 96% customer satisfaction rating. Even more impressive was our 99% projects VERY SATISFIED rating and in 2023
We are pushing to get that to an impossible rating of 100%.
Our technical teams both in the West Indies and Canada, are continuously retooling, where we have invested (and continue to invest) significantly in Training and Specialized Development. Our Management Team is also going through a massive TRANSFORMATION in order to serve you even better and in NEW WAYS. We continue to prioritize professional learning for ALL our teams and have deployed, end to end Transformation throughout the group.
Our Culture has rapidly shifted to future ready, from both Top down and Bottom up, added to that a number of new operating models
are being deployed in 2023, led by our Global Services best practices Advisory team.
Our NEW Watch words will help guide the team on its mission :
C – Connect & Communicate
T – Triage
T – Transform
L – Lead
We continue not only to invest in our people, but likewise our client experience, with new Value Enabled Curated Offerings for Clients like our IP-LMS, surround X support, Q2 Launch of our new State of Art Technology facility for LIVE Hybrid UPSKILLING, and World Class Immersion, and a host of new Quality offerings in 2023 all bounded by a Global third party QA system, we are here every step of the way as we move
from Digital Transformation to the DIGITAL IMPERATIVE together.
From all of us at CTTL CORP – Peace, Prosperity and Good Health in 2023 and beyond.
Keep Well
Donny Mark Ramdathsingh
CEO
A Quick Look Back
