Do you enjoy helping people and solving problems? Join our growing team as a Customer Account Representative and be the friendly face (and voice) behind our innovative tech solutions. You’ll work directly with clients, ensuring satisfaction, answering questions, and building strong relationships.
CTTL
Full-time
Customer Account Representative
Experienced Professional
Caribbean Tech Trendz, Trinidad & Tobago
July 7, 2025
July 20, 2025
To succeed in this role, strong communication and interpersonal skills are essential.
You should be organized, capable of multitasking, and familiar with basic CRM or customer service tools.
A proactive attitude, the ability to handle pressure, and good time management are crucial.
Previous experience in customer support, account management, or a related field will be an added advantage.
As a Customer Account Representative, you will manage and support client accounts on a daily basis.
You’ll be responsible for handling inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Timely follow-ups on payments, account setups, updating CRM data, and maintaining accurate records are part of your key duties.
You will also collaborate with the sales and billing teams to streamline communication and improve client retention strategies.
