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[et_pb_column type=”4_4″][et_pb_text admin_label=”Text”]Integration of Power Platform

CTTL integrated Power Apps, Power BI and Power Automate to Develop a Health & Safety App for a prominent client in the beverage sector.

The Challenge

  • The manual process of creating safety reports was time consuming.
  • It was difficult to monitor safety reports and follow through until completion.
  • Data extraction for management reports was convoluted.

The Strategy

  • Development of a platform where safety reports could be easily generated and monitored.
  • Identification of reporter and safety officer assigned. Creation of corrective actions where a threat was identified. Utilization of workflows to ensure process was efficiently executed.
  • Ability to extract data to generate management reports which can be utilized for intuitive planning.
  • Ease of migration from legacy database.

The Outcome

  • Enabled users to establish a safety report if they notice a potential threat or discrepancy in the environment. The safety report is then routed to the HSE department who assigns corrective actions and follows through until completion
  • Productivity and accountability increased, as it was now easier to track safety reports as well as identify the personnel involved.

 

SharePoint Deployment for Capital Expenditure Approval

CTTL deployed SharePoint to enhance a capital expenditure approval process for a group of companies spanning a myriad of sectors.

The Challenge

  • Capital expenditure approval was not standardized throughout the group and was manually executed in an ad-hoc manner.
  • The process was complex and difficult to track from inception to closing/approval.
  • Attached files could easily be lost or tampered with

The Strategy

  • Standardize the capital expenditure approval process among the group of companies by employing their SharePoint environment.
  • Ensure that mandatory fields were identified.
  • Ability to attach multiple files to aid in approval process.

The Outcome

  • A user-friendly portal was developed to standardize and automate the capital expenditure approval process.

 

Development of E-commerce Solutions

CTTL and Cariwebs have innovatively developed and modified e-commerce solutions for a client in the food industry.

The Challenge

  • Revenue generation in a Covid-19 world was slow in the food industry as consumers were demanding less.
  • Operational costs were exorbitant

The Strategy

  • Facilitate the transformation into a digital world by utilizing and expanding on the current consumer base to increase revenue and decrease operational costs.
  • Back-end reconciliation embedded within a fintech solution.
  • Inventory management to ensure efficiency
  • Distinguishing feature between credit and cash customers
  • Customization portal for cakes

The Outcome

  • A user-friendly e-commerce solution which promotes the digital presence, where customers can purchase their food items online and pick up in store.

 

Incorporation of a Payment Portal to the Existing Environment of an Educational Institution

CTTL integrated an online payment portal into the website of one of our clients in education.

The Challenge

  • With stringent government regulations associated with covid-19, it was difficult for students and parents to physically satisfy payments for course registration.
  • Collaboration between finance department members was convoluted as members were working remotely.

The Strategy

  • Utilize the existing website to develop a payment portal where payments can be satisfied and tracked.
  • Invoice generation.
  • Monitoring by the finance department.

The Outcome

  • The integration of a payment portal within the website which can be managed by the necessary personnel.
  • Data extraction for management reports.

 

Standardization of Mid-Year Review Process by Integrating Power Apps & SharePoint

CTTL assisted a conglomerate in the standardization of their mid-year review process through development using PowerApps in conjunction with SharePoint.

The Challenge

  • The mid-year review process was manually executed throughout a myriad of companies for hundreds of employees.
  • Mandatory fields were often omitted in the process which then had to be re-routed back to the relevant personnel.
  • Not only was the process time-consuming it was also difficult to track for all employees across the conglomerate.

The Strategy

  • Develop an application which employees and managers can easily access and utilize to fulfil their mid-year review
  • Insert mandatory fields where necessary
  • Develop a workflow to ensure systemic efficiency.

The Outcome

  • Development of a user-friendly application which automated the mid-year review process among all companies.
  • Generation of management reports from employee and manager reviews.

 

Employing SharePoint Designer/Power Automate for Workflow Modification

CTTL consistently constructs and transforms workflows to disseminate information to relevant personnel to accommodate leave, termination, or vacation.

When employees are absent from organizational operations for a prolonged period it creates disturbances and interruptions. Whether on vacation, quarantine or termination, their status in the workflow must be modified to be redirected to another person. This ensures that the gap is filled, and operational productivity is maintained. Living in a Covid-19 world makes this more essential as many individuals are quarantined and away from work. Their responsibilities must now be re-routed to someone else in the organization to maintain efficiency. CTTL has done this for a plethora of clients spanning the manufacturing, energy, beverage and distribution sectors.
 

Deployment of SharePoint for HSE Portal

CTTL utilized SharePoint to create a homepage for an HSE department with linked subsites of sister companies within the environment.

The Challenge

  • Collaborating with colleagues, especially in a pandemic, became problematic.
  • There was no official medium in which HSE personnel could obtain training material, browse tutorials/videos, communicate, and display signature content all in one place.

The Strategy

  • Utilize the existing SharePoint environment to create a portal where HSE personnel can collaborate and communicate without having to physically convene.

The Outcome

  • The development of a portal where HSE personnel within the companies can collaborate, upload, view and communicate in a secure environment.

 

Form Automation with Power BI Integration to Facilitate Financial Auditing

CTTL assisted in the automation of a financial auditing process for a client in the manufacturing sector.

The Challenge

  • Auditing was executed by utilizing a plethora of folders on One Drive and lists on SharePoint where data were extracted, and reports generated.
  • The process of scrutinizing each list was time consuming and complex.
  • Information assurance was compromised due to permission implications.

The Strategy

  • Create cascading forms with the feature to insert data for each month.
  • Possess the ability to enable or disable the edit feature for existing data, with the associated permissions.
  • Generation of reports for each financial year using Power BI.

The Outcome

  • Development of a portal where auditing can efficiently be executed with the necessary permissions, editing capabilities and report generation.

 

Development of Platforms to Facilitate Online Learning

CTTL & Cariwebs implemented an online learning portal for a tertiary level institute in Trinidad & Tobago.

The Challenge

  • With stringent government regulations associated with Covid-19 it was difficult to effectively facilitate online classes in a way in which students would be receptive.

The Strategy

  • Develop a platform in which students and staff would be most receptive to, be able to conduct classes, administer assignments/ examinations, track attendance and upload content.
  • Ensure that the platform is user-friendly and requires little to no technical experience.

The Outcome

  • Implementation of an online portal which facilitates remote online learning in an effective manner.

 

Human Resource Recruitment Portal Development

CTTL transformed a recruitment process for a client in the energy sector to facilitate an increase in applications.

The Challenge

  • The human resource department was inundated with job applications which they had to manually manage.
  • There was no way to track an individual’s position in the recruitment process
  • Physical examinations had to be administered to determine whether the individual progressed to the next step.

The Strategy

  • Establish a portal which is conducive to different stages in the recruitment process.
  • Ensure that applicants can be tracked
  • Ability to provide training materials and examination content to determine which applicants progress to the next stage of recruitment.

The Outcome

  • Automated recruitment process which can be tracked and monitored by Human resource to ensure efficiency.
  • A repository of information which can be used for reports and satisfying vacancies.

 

Teams Deployment for Educational Institutions

CTTL assisted educational institutions throughout Trinidad and Tobago in facilitating online learning as a result of Covid-19 restrictions.

The Challenge

  • Schools were physically closed to ensure that the transmission of the Covid-19 virus was haltered
  • Learning was relocated to remote online platforms.

The Strategy

  • Identify a platform in which students and staff would be most receptive to, be able to conduct classes, administer assignments/ examinations, track attendance and upload content.
  • Collaboration among students and staff.

The Outcome

  • Teams deployment to facilitate remote learning efficiently.

 

SharePoint Deployment for Performance Appraisals

CTTL delivered a performance appraisal solution to a client which spans a multitude of sectors to assist in their end of year review process.

The Challenge

  • A gargantuan number of performance appraisals to be reviewed at the end of the year.
  • These reports were manually tracked and reviewed

The Strategy

  • Utilize the existing SharePoint environment to create a portal where end of year reports can be managed
  • The ability to extract data from the appraisals and generate reports which can be used for planning.

The Outcome

  • A user-friendly portal which can be accessed by staff where managers can collaborate with their subordinates to ensure that the process operates efficiently.

 

Learning Management System on Azure IaaS

CTTL deployed Azure to migrate the existing data of an on-premise application for an institution in the education sector.

The Challenge

  • Data vulnerability implications as data were stored on premise servers.
  • Remote learning, therefore staff were encouraged to transition to online learning.

The Strategy

  • Migration of the legacy virtual machine to Azure using Azure Site Recovery
  • VM configuration dependent on Azure for storage and network interface for connectivity.

The Outcome

  • Enhanced storage capacity and data vulnerability protection
  • The ability to manage online learning efficiently

 

Temporary Remote IT Support in the Financial Sector

CTTL provided remote IT Support for a client in the Financial Sector to accommodate the vacation of their staff.

The Challenge

  • Inability to efficiently manage IT infrastructure in the absence of relevant personnel.

The Strategy

  • Deploy our technical engineers to satisfy the gap which was created
  • Ensure that all server backups occurred in a timely manner
  • Ensure that all tickets were resolved
  • Manage escalated issues which may be out of the current IT department’s scope.

The Outcome

  • Remote technical support, efficient resolution of escalated issues and management of servers.

 

Backup Management Software Modification

CTTL’s technical engineers keep client backup software updated to ensure security and compatibility is maintained. Backup integrity is routinely verified to assess integrity of backup data.

The Challenge

  • Data retention and threat protection

The Strategy

  • Implementing modern technology into the IT framework of our clients infrastructure.

 

The Outcome

  • State of the backup software with regularly scheduled updates to ensure data retention and protection.

 

Antivirus Management Software Modification

Our technical engineers manage and modify the antivirus software of a plethora of our clients.

The Challenge

  • Ensuring that elements with the infrastructure are protected from potential threats which can negatively affect the organization.

The Strategy

  • Software update
  • Custom policies for added protection
  • Automated client update task

The Outcome

  • The implementation of an antivirus management software update system which is kept up to date by incorporating automated client update tasks to ensure user protection and zero interruptions.

 

Implementation of Hybrid Exchange Environment

CTTL setup a hybrid exchange environment for a client in the manufacturing and distribution industry.

The Challenge

  • Inability to execute administrative control of servers on premise, to the cloud
  • Data vulnerability

The Strategy

  • Secure data by extending protection from on-premise servers to the cloud
  • Utilize Exchange Online Protection for an added level of span filtering and protection

The Outcome

  • Deployment of hybrid exchange environment with partial clients on O365 and Exchange on premise with added user protection.

 

Direct Attached Storage (DAS) Implementation

CTTL implemented Direct Attached Storage for a client in the financial sector.

The Challenge

  • Unable to run all virtual machines if a server failure occurs
  • Insufficient storage capacity
  • The Strategy
  • Failover cluster management setup for automated virtual machine failover
  • Each host able to independently run all virtual machines in the event of a single server failure
  • Replication to the remote site configured for business continuity.

The Outcome

  • DAS setup as virtual machine storage for client with two host servers with the ability to operate independently in case of server failure.
  • Local backup stores two weeks of data on site, 104 weeks of weekly backups and 5 years of monthly backups on Azure.

 

Remote Technical Support

CTTL efficiently provides remote support for our clients to facilitate the transition as a result of  Covid-19.

The Challenge

  • Ensuring that the transition to a remote work environment is seamless and free from disruptions

The Strategy

  • Resolve tickets in a timely manner
  • Manage escalated issues efficiently
  • Backup software management
  • Security management

The outcome

  • Co-managed infrastructure, monitored by specialized engineers.

 

Disaster Recovery & Business Continuity

CTTL implemented disaster recovery plans for a plethora of clients spanning manufacturing, distribution, finance and energy.

The Challenge

  • Downtime disrupts business
  • Data protection and retention to ensure recovery and continuity in the event of a disaster (natural or artificial)

The Strategy

  • Customized disaster recovery plan based on the client’s infrastructure
  • Vulnerability protection which decreases the susceptibility to digital threats

The Outcome

  • Decreased operational costs
  • Decreased complexity
  • Information assurance
  • Increased compliance

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